T-REXecom Store Q&A

Should I update my Divi Theme?
While you may notice that Updates are available, DO NOT UPDATE the Divi Theme!! Updating the Divi Theme may break the T-Rex plugin so please do not upda...
Wed, Nov 1, 2017 at 5:16 PM
How Do I Backup My Store?
T-REX does full backups of each server nightly and weekly using the Linode Backup Service  Linode Backup Service is a simple and reliable on-site backup so...
Tue, Nov 14, 2017 at 2:58 PM
How do I read my emails that are hosted by TRex?
Option #1: WebMail URL Yourdomain.com/webmail You should receive your username and password via email from support. Option #2: CPanel Access You c...
Wed, Nov 1, 2017 at 4:49 PM
How do you stop Test Products from Popping Up in the Notifier?
Here's how to fix it - short video that shows you how to do it in just a couple of minutes if you have the Better Search and Replace plugin. https://w...
Mon, Nov 13, 2017 at 9:02 AM
How Can I Remove Manually Personalized Products From My Mega Store?
Remove Manually Personalized Items From Collections This will remove the items from the pages accessed from menus General Instructions Backup Collecti...
Tue, Oct 31, 2017 at 10:53 AM
Do I Need to Buy a SSL Certificate?
MegaStores and MiniStores come with an SSL Certificate so you do not need to purchase one. For SSL to propagate faster it is best if you point the DNS t...
Wed, Nov 1, 2017 at 5:20 PM
My T-REX menu has disappeared from my store admin. Help!
Sometimes after an update the plugin becomes disabled. Future releases should not have this issue, however if you encounter it, this article has the solutio...
Wed, Nov 1, 2017 at 5:35 PM
Can I use the "Better Search & Replace" plugin to update my logo?
Please do not use or update the Search & Replace plugin to do your logo. We are seeing that it does not work in conjunction with the TREX plugin and can...
Tue, Nov 14, 2017 at 2:37 PM
How do I clone a page?
There is no built-in functionality for cloning the Divi pages. You can use a Duplicate Post plugin to allow you to copy pages. Steps Plugin Add New ...
Wed, Nov 1, 2017 at 7:15 PM
How Can I Add a View Cart Link To My Home Page?
Steps You must be logged into your T-REX admin Select Appearance from the left navigation page Select Menus Select Main (Primary Menu)  Expan...
Wed, Nov 1, 2017 at 9:39 PM